I’m Malcolm Mayfield

Operational and Change Management Professional

Name: Malcolm Mayfield

Zodiac: August Leo!

Business Address: Octannia, 1 Washington Mall #1332 Boston, MA 02108

Business Phone: (617) 221-9365

Business Email: malcolm@octannia.com

Are you looking to boost your business operations and digital strategy? I’m Malcolm Mayfield, MS! I excel at transforming operational challenges into strategic opportunities, streamlining processes for small businesses, corporate retail, restaurants, and universities. My approach integrates the five core principles of emergency management—prevention, mitigation, preparedness, response, and recovery—into effective administrative and change management strategies. Practical experiences with notable institutions like Valdosta State University, WSB Badcock, Georgia Department of Public Health, and Massachusetts Institute of Technology (MIT) showcase a history of achievement and positive impact. Overall, I have a proven track record of successfully managing workplace learning programs and projects, automating complex processes, restructuring hierarchies, transitioning technical offices to more efficient setups, implementing paperless systems, overseeing facility operations, developing digital assets, and optimizing space planning.

High Impact Areas

People

Theoretical Case: Navigating People Dynamics During an Organizational Merger and Cultural Integration Imagine a large corporation, government agency, or university…

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Places

Theoretical Case: Office Floor Relocation to New Building and Capital Project Services Onboarding Imagine a scenario where an office building…

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Things

Theoretical Case: Inventory Management Overhaul in a High-Volume Warehouse Imagine a warehouse grappling with increasing inventory levels due to inefficient…

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The Root of Things

  • My approach integrates the five core principles of emergency management—prevention, mitigation, preparedness, response, and recovery—into effective administrative and change management strategies. My method is deeply collaborative, working with teams to enrich or shift workplace culture, often adopting an expectation of continuous improvement through structured training, enhancing trust, self-awareness, and thus productivity. This ensures that my client’s (leaderships’) strategic planning and innovative solutions not only reduce administrative burdens but also foster policy and process alignment. Historically, this method is especially beneficial for emerging businesses, those operating in complex environments, and the service industry but can be applied to any market or industry.

    Malcolm Mayfield, Operations and Change Management Professional